Article 9 of the General Terms and Conditions of Sale
DATA PROTECTION
Within the framework of these T&Cs, the Seller is required to process the Customer's personal data.
The data is processed for the following purposes:
• Order management and administration;
• Preparation and shipment of products;
• Claims management.
The Client's personal data is processed, for all the purposes indicated above, on the basis of the performance of the contract or the pre-contractual measures between the Seller and the Client. By accepting these T&Cs, the Client agrees that the personal data collected will be transferred to the Seller's partners only for the purposes set out above. It has been verified beforehand that the Seller's service providers comply with the obligations imposed by the I&L Regulations. Also, all appropriate precautions and guarantees have been taken by the Seller to ensure an adequate level of protection with the European standards in force.
The Seller's service providers are:
•UPS
•DHL
•BANK
• MATOMO.
Personal data is stored until the purposes for which it was collected has been fulfilled. Once these purposes have been achieved, the Client's personal data is deleted, unless the Seller is required to retain it.
In accordance with the I&L Regulations, the Client has the following rights over his personal data:
• Right of access, which authorises the obtaining of information concerning the Client's personal data and a copy thereof;
• Right to rectification, which authorises the Client's personal data to be amended accordingly when the Client's personal data is inaccurate;
• Right to erasure (right to be forgotten), which authorises the deletion or deletion of the Client's personal data;
• Right to erasure (right to be forgotten), which authorises the deletion or deletion of the Client's personal data;
• Right to Restriction of Processing, which authorises the Client to request the limitation of the Processing that the Seller carries out on the personal data concerning him/her;
• Right to portability (ability to retrieve data on request), which allows the Client to obtain an electronic copy or transfer of personal data concerning him or her from the Seller's database to another;
• Right to portability (ability to retrieve data on request), which allows the Client to obtain an electronic copy or transfer of personal data concerning him or her from the Seller's database to another; To exercise their rights, the Client must send their request by email to this address: [email protected] or send a registered letter with acknowledgement of receipt, attaching a copy of an identity document, to: AXEL CHAY SERVICE DATA, 3 boulevard Henri Michel, 13016 MARSEILLE, France. The Company undertakes to respond to the request of the person concerned within a maximum period of one month after its receipt. If the said right invoked by the Client cannot be exercised, the Seller will inform the Client of the reasons within a maximum period of one month. Subject to a breach of the above provisions, the Client has the right to lodge a complaint with the Commission Nationale Informatique et Libertés (CNIL), the French supervisory authority for personal data.